I create training materials to help people influence state government. If my work does not meet your expectations then I have failed you and you get a full refund. The conditions for the refund are:
- Product refunds must be requested within 30 days of purchase.
- All refunds will be via chargebacks to the credit card you used making the original purchase.
- Book and video refund requests: send to rlguyer@lobbyschool.com.
- Using on your mail its “request receipt” option will let you know if your request for a refund has been delivered. If you are unsure just email at rlguyer@lobbyschool.com or call me at 561-319-9427.
- Return books to 13714 NW 21 Lane, Gainesville, Florida 32606.
- You pay return shipping costs. USPS media mail and First class are economical and equally as fast.
- Videos: If you watch three or less, send me an email and I will refund your full purchase price. If you watched more than three, for a refund call me at 561-319-9427 and tell me why you kept watching them.
- Seminar registrations cancelled 14+ days before seminar date receive a full refund upon return or payment of book(s) we sent you; 0-13 days before seminar date receive a credit for a future seminar; day of seminar cancellations receive no refund. If we cancel a seminar you receive a full refund and you can keep the textbook(s) earlier provided.
I am truly sorry the Lobby School was not able to provide what you wanted. (09/07/2020)